• Why do I see 'PayByCash' when I go to the UltimatePay website?
• Why did my Order Total increase from the time I started the Buy Neocash process to when I selected an UltimatePay payment option?
• Why can't Neocash be free?
• Why am I being charged VAT on my Neocash purchase?
• What VAT/GST rate is being applied to my Neocash purchase?
• What payment methods do you accept?
• What is VAT?
• My child stole my credit card. How can I get a refund?
• What is PayPal?
• I've never been charged VAT on Neocash purchases that I've made with my PayPal account. Why am I being charged VAT now?
• Is it safe for me to buy Neocash online?
• I purchased Neocash, but my Neocash Balance has not been updated.
• How will I know if I'm being charged VAT?
• How much does Neocash cost?
• How is the VAT amount calculated on my purchase?
• How can I buy Neocash?
• Does my Neocash expire?
• Can I use my Visa or MasterCard gift or prepaid card to purchase Neocash?
• Can I return my Neocash for a refund?