• Why did my Neocash purchase show up on the wrong account?
• I purchased Neocash but it was granted on the wrong account. What do I do?
• I bought Neocash but its not showing on my account. Where's my Neocash?
• Will the NC Mall be available worldwide?
• If I am only 12, can I buy Neocash?
• What is Neocash?
• Do I need to buy Neocash to play on Neopets?
• How often is the NC Mall updated with new items?
• How do I buy Neocash items from the NC Mall?
• How can I find out how much Neocash I've used or my current balance?
• Can I preview the items before I buy?
• Can I collect the free NC Prize on my side accounts?
• What is the NC Mall?