• Why did my Premium Membership show up on the wrong account?
• Can I have multiple Premium memberships?
• I paid for premium, but it disappeared before my membership ended. What happened?
• Where can I find and update information about my Premium account, such as my billing information or next billing date?
• What payment methods are accepted for Premium service?
• What's the refund policy for Premium?
• What is Premium?
• What happens to my Premium perks when my membership expires?
• Is there a family or group rate for Premium service?
• If my Neopets account is frozen, will I still be charged for Premium service?
• How soon will my Premium membership take effect once I sign up?
• How often will I be billed for my Premium membership?
• How much does Premium cost?
• How do I renew my Premium membership?
• How do I cancel my Premium membership?
• Do Premium members have an advantage over other players?
• Do I need a Premium Membership to purchase Neocash?
• Can I upgrade my Premium Membership to a new plan?
• Can I transfer my Premium membership to another account?
• Can I pay for Premium membership with Neocash?
• Can I have Premium on my side accounts?