We have a few recommendations to help us address your bugs and questions as quickly as possible. Hopefully, this will help save you from receiving "What!?" responses and save us from having to spend twenty minutes scratching our heads trying to understand your issue.
If your bug is occurring on a specific part of the site, please provide a URL or as much information as possible to help us locate exactly where the bug is.
Please include as many specific details as possible that relate to your bug. If it involves one of your Neopets please include the Neopet's name, species, and color so we can pinpoint what may be causing the issue in the first place."